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Airlink Hotel, Hillingdon

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From82US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

18-22 Pump Lane, Hillingdon, United Kingdom, UB3 3NB

Airlink Hotel is a 3.5-star establishment located in Hayes, just 10 km from Heathrow Airport. It offers convenient access to notable attractions such as Windsor Castle, Legoland, and Thorpe Park, all within a short drive. The hotel features a range of amenities including an on-site restaurant and bar, and it is situated within a local neighborhood with good transportation links. Its focus on comfort includes air-conditioned rooms equipped with essential amenities.

Location

Airlink Hotel is conveniently located in the heart of Hayes, providing easy access to local transportation options, including Hayes & Harlington station just a seven-minute walk away. The picturesque surroundings near Colne Valley Regional Park offer a blend of urban and natural experiences. Guests can explore major points of interest like the Natural History Museum and Twickenham Stadium within a 15-minute drive, making it strategically positioned for varied activities.

Rooms

Each room at Airlink Hotel includes en suite facilities with either a bathtub or shower. The rooms are air-conditioned and feature modern conveniences such as plasma televisions and free WiFi. Guests can also expect complimentary toiletries and hairdryers in the private bathrooms. The layout caters to both individual travelers and families, with rooms designed to provide a soundproof environment.

Eat & Drink

The onsite Airlink Multi-cuisine restaurant offers a variety of dining options, including Indian cuisine, alongside a bar/lounge for relaxation. Continental breakfasts are available on weekdays, serving guests with convenient morning options. A coffee shop/cafe and a grocery/convenience store are also accessible within the hotel for additional dining choices. Guests can unwind with a drink at the bar after a day of exploring.

Leisure & Business

Guests at the Airlink Hotel can make use of business-friendly amenities such as complimentary wired Internet access and express check-out services. A 24-hour front desk is available to assist with inquiries or special requests. For leisure, visitors can find nearby parks and attractions to enhance their stay, including local shopping options. Additionally, there are spaces for relaxation in the common areas of the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
Max:
2 persons
21 m² 
Bed options:
1 King-size bed
Shower
Heating
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Deluxe Family Suite
Max:
4 persons
26 m² 
Bed options:
2 Single beds or 1 Queen-size bed
Shower
Heating
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Standard Double or Twin Room
Max:
2 persons
19 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Hillingdon 2.6 km
Airports
London Heathrow (LHR) 8.3 km
London City (LCY) 39.0 km
Train
South Ruislip 5.8 km
Greenford 6.3 km
Underground
Hounslow West 4.1 km
Hatton Cross 4.4 km
Bus
Bus stop 1.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

18-22 Pump Lane, Hillingdon, United Kingdom, UB3 3NB
Map view
18-22 Pump Lane, Hillingdon, United Kingdom, UB3 3NB
Nearby
3
Hayes Central Mosque
340 m
Restaurants
Mazaa Burgers & Shakes
570 m
63 Coldharbour Lane
takaa tak, Hayes
810 m
Highpoint Village Station Approach Station Approach
New bowl
770 m
Flat 5 Flamborough House Clayton Road Hayes Middx

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Comfortable Beds
Modern Style
Poor Service
Dubious Location
6.4/10
Nice
Rooms
8.0
Location
5.9
Service
5.0
Dining
6.5
Guest reviews
6.4/10
based on 20 reviews
8.1
8.1/10based on 378 reviews
Rosie
United Kingdom, June  2024
6.6/10

The hotel has very comfortable beds and good facilities, but the service was poor. The location is convenient, close to the town centre, yet the area is somewhat dubious. The dining options were not included. Despite the drawbacks, the facilities were great and offered good value for money.

Rooms
8.0
The rooms are equipped with very comfortable beds and good facilities.
Service
5.0
The service, unfortunately, was poor.
Location
7.0
The hotel is conveniently located close to the town centre, though the area could be better.
Dining
5.0
Dining options were not included in the stay.
Facilities
9.0
The facilities at the hotel are great.
Josh
United States, June  2024
5.8/10

The hotel is situated in a rather blighted area, which could be concerning for a solo female arriving late at night. On the bright side, it is conveniently close to the station for easy city access. The service experience from the receptionist and the waiter was below par, lacking good customer service attitude. However, the facility offers practical services like dry cleaning, laundry, newspaper service, and computer connection.

Rooms
7.0
The room with a double bed for a disabled child was in good condition and had a bath.
Service
5.0
The service, unfortunately, fell short of expectations with poor service and a lack of customer-centric approach.
Location
5.0
The hotel's location in a rather blighted area might not be ideal, especially for a woman arriving late, but it's close to city access points.
Dining
8.0
The dining experience was not included, but they offered home-made bread.
Facilities
6.0
The facilities are equipped with practical services like dry cleaning, laundry, and computer connection.
Thomas
United States, June  2024
6.6/10

I stayed at this hotel which is conveniently located near the airport, making it ideal for travelers. The rooms were modern and clean, but the service was lacking in professionalism. The hotel's dining options were limited, but the facilities were adequate for a short stay.

Rooms
8.0
The room with a double bed was in good condition and had a modern style bathroom. The air conditioning was a plus.
Service
5.0
The receptionist doubling as a waiter was not very helpful, and the overall customer service experience was disappointing.
Location
7.0
The hotel is in a rather blighted area, which may not be the safest at night, but its proximity to the airport is convenient.
Dining
6.0
The dining options were limited and not included in the stay, making it less convenient for guests.
Facilities
7.0
Stephen
United Kingdom, June  2024
5.8/10

The hotel offers clean rooms with twin beds and very comfortable beds, but the service was poor and lacked good customer care. It is situated in a somewhat dubious town center where petty criminals lurk, yet it is close to shops and transport links. The dining features Mexican food, and the facilities are basic but functional.

Rooms
8.0
The room had twin beds with very comfortable mattresses.
Service
5.0
The service was poor and did not meet customer service standards.
Location
5.0
The hotel is in the somewhat dubious town center where petty criminals lurk, but it is conveniently close to shops and transport links.
Dining
7.0
The dining options included Mexican food.
Facilities
6.0
Basic facilities, but functional.
Edmund
United Kingdom, April  2024
7.6/10

I had a wonderful experience at the hotel. The rooms were not only nicely decorated but also had excellent facilities, making my stay very convenient. However, the service could have been better with inconsistent customer care. The location, despite being near the airport and grocery shops, felt somewhat risky for a solo traveler arriving late at night. The dining options were included in the stay, and the hotel offered good meat dishes. The facilities were modern and well-kept, adding to the overall positive experience.

Rooms
9.0
The rooms were beautifully decorated and had good facilities, ideal for a disabled child. They were in excellent condition.
Service
6.0
The receptionist was very helpful, although others providing service lacked in delivering good customer service.
Location
7.0
The hotel's proximity to the airport and grocery shops was convenient, but the somewhat dubious town center could be unsettling for non-locals.
Dining
8.0
The dining experience included good meat options, which was a nice addition to the stay.
Facilities
8.0
The facilities were modern and well-maintained, adding to the overall comfort of the stay.
Alan
United Kingdom, February  2024
6.2/10

The hotel is in a rather blighted area for a woman arriving late at night but not far from the airport. The rooms have very comfortable beds and a modern style bathroom, with air conditioning. The service is poor overall, but there is a very helpful receptionist. The location is convenient for accessing the city and has a connection to Paddington, despite being in a somewhat dubious town center. Dining is not included, and the facilities offer dry cleaning, laundry, newspaper service, and computer connection.

Rooms
8.0
The rooms are equipped with very comfortable beds, a modern style bathroom, a double bed, and air conditioning.
Service
5.0
The service was poor overall, but there was a very helpful receptionist.
Location
6.0
The hotel is situated in a rather blighted area for a woman arriving late at night, but it is conveniently located near the airport and with easy access to Paddington.
Dining
7.0
Dining is not included in the stay.
Facilities
6.0
The facilities include dry cleaning, laundry, newspaper service, and computer connection.
Alex
United Kingdom, January  2024
7.0/10

The hotel had a beautiful modern style bathroom which made my stay very comfortable, but the air conditioning could have been better. The staff were helpful, but their customer service could be improved. The location was convenient for the airport, but the area seemed a bit unsafe. The dining options were not included, though there were delicious Belgian waffles available. The facilities were adequate but could use some upgrades.

Rooms
8.0
The room was comfortable and had a beautiful modern style bathroom.
Service
6.0
The staff were helpful but lacked good customer service.
Location
7.0
The hotel's location was convenient for the airport, but the area felt somewhat unsafe.
Dining
7.0
Dining options were not included, but the Belgian waffles were delicious.
Facilities
7.0
The facilities were adequate but could benefit from some upgrades.
George
United States, December  2023
6.4/10

I had a pleasant stay at the hotel, with comfortable rooms and a helpful receptionist. The location was convenient near the train station, but the area felt a bit unsafe at night. The dining experience was average with Swiss cheese offered. The facilities were decent, but the service was lacking in attentiveness.

Rooms
8.0
My room had twin beds that were really comfortable. The decor was nice, and the bathroom had a modern style.
Service
6.0
The receptionist was very helpful, but it seemed like they were multitasking as a waiter too. The dry cleaning, laundry, and computer connection services were available.
Location
7.0
The hotel was located close to the train station, which was convenient for transportation. However, the town center seemed somewhat dubious, especially at night.
Dining
5.0
The dining options were limited, and breakfast was not included. They did offer Swiss cheese.
Facilities
6.0
The facilities were standard, offering necessary services. The lack of attentive service was a drawback.
Leonard
United States, November  2023
6.4/10

I found the hotel to be an interesting place to stay, with both positives and negatives. The rooms were really comfortable and nicely decorated, and the modern style bathroom was a nice touch. However, the service was not up to par, with poor customer service experiences, although the helpful receptionist stood out. The location, although close to Heathrow airport, might not be the best choice due to the area feeling a bit questionable. The dining was not included, but the grilled dishes were quite satisfying.

Rooms
8.0
The rooms were very comfortable, with nice decor and modern style bathrooms.
Service
5.0
The service had its ups and downs, with poor customer service overall, but a very helpful receptionist.
Location
6.0
The hotel is decently close to the train station, but the area around it felt somewhat dubious.
Dining
7.0
The dining did not include meals, but the grilled dishes offered were satisfactory.
Facilities
6.0
Comfortable Beds
Poor Service
Ray
United States, November  2023
5.2/10

I had a mixed experience at this hotel. The rooms were very comfortable with a double bed, but the service was poor and lacking in good customer care. The location, although close to the train station, felt somewhat unsafe for a solo female traveler at night. The dining options were traditional but not included in the price, and the facilities were decent overall.

Rooms
8.0
The room had a very comfortable bed and good facilities.
Service
5.0
The service was poor, and the staff did not seem to prioritize good customer service.
Location
5.0
The hotel is in a rather blighted area for a woman arriving late at night.
Dining
5.0
The dining options were not included and consisted of traditional regional homemade products.
Facilities
6.0
The hotel had basic facilities, sufficient for a short stay.
James
United Kingdom, October  2023
6.0/10

I stayed at this hotel with my disabled child and was pleasantly surprised by the comfortable double bed and modern style bathroom in the room. However, the service was lacking as the receptionist seemed disinterested in providing good customer service. The location was convenient for exploring the city but might not be the safest for late-night arrivals. The included boiled eggs at breakfast were a nice touch, but the overall dining experience was mediocre. The facilities were adequate but nothing exceptional. The value for money was decent considering the amenities offered.

Rooms
8.0
The room was equipped with a comfortable bed and a modern style bathroom, perfect for my disabled child.
Service
5.0
The service, especially the receptionist, was poor and did not meet my expectations.
Location
6.0
The hotel's location near the city center and the station was convenient for exploring but may not be the safest area, especially for solo female travelers arriving late at night.
Dining
5.0
The breakfast included boiled eggs but was otherwise unimpressive.
Facilities
7.0
The hotel facilities were basic and met our needs but did not stand out in any way.
Andrew
United States, October  2023
6.6/10

I had a mixed experience at this hotel. The rooms were modern and in good condition, with a lovely decor suitable for disabled children. However, the service was lacking, with poor receptionist and waitstaff who did not prioritize good customer care. The location was a bit concerning for a late arrival, but it was reasonably close to Heathrow airport. The dining options mainly focused on Spanish food, which was a nice touch. The facilities were adequate, though there were some areas that needed improvement.

Rooms
8.0
The rooms were in good condition with a modern style bathroom and nice decor for disabled children.
Service
5.0
The service was a mix - very helpful receptionist but poor service from others.
Location
6.0
The hotel is not far from the airport, which is convenient, but the surrounding area may not be the safest for late arrivals.
Dining
7.0
The dining mainly featured Spanish food, which was enjoyable.
Facilities
7.0
The facilities were sufficient but could use some enhancements.
Peter
United Kingdom, October  2023
6.6/10

The hotel is conveniently close to London Heathrow airport and Hayes town center, making it a practical choice for travelers. The rooms are well-equipped for various needs, but the service quality can be inconsistent. Although the location may raise safety concerns for some, the hotel provides decent facilities for a reasonable price.

Rooms
8.0
The rooms are well-equipped, including facilities for disabled children, and feature comfortable beds and nice decor.
Service
6.0
The service quality varies, with some staff members being helpful while others may not offer ideal customer service.
Location
5.0
The hotel is situated in a somewhat dubious town center where safety could be a concern for solo female travelers arriving late at night.
Dining
7.0
Dining services are not included, but if needed, guests can enjoy scones at the hotel.
Facilities
7.0
The hotel offers essential facilities such as dry cleaning, laundry, and computer connections, providing basic conveniences for guests.
John
United Kingdom, October  2023
7.4/10

The hotel is situated in a rather blighted area that could be unsettling for a woman traveling alone, yet it is conveniently close to the train station. The comfortable bed in the room was a saving grace amidst the questionable surroundings. The helpful receptionist who multitasked between reception and waiter duties stood out as a positive aspect, overshadowing the lackluster service. Despite the somewhat dubious town center, golden malted waffles served here were a delightful surprise, adding a touch of luxury to an otherwise average stay.

Rooms
8.0
The room with a double bed was clean and provided a comfortable stay.
Service
6.0
The receptionist was very helpful despite the poor service standards, showing dedication to guests.
Location
7.0
The hotel is located in a somewhat dubious town center, but its proximity to the train station offers convenience for travelers.
Dining
9.0
The dining experience included delicious golden malted waffles, which were a highlight of the stay.
Facilities
7.0
Basic facilities were available, catering to essential needs during the stay.
Peggy
United States, September  2023
5.4/10

The hotel is located in a rather dubious town center where petty criminals lurk, making it a concerning area, especially for a woman arriving late at night. On a positive note, the restaurant is superb and very near to the airport, offering convenience for travelers. The rooms come with great facilities like air conditioning, a bath, and very comfortable beds, ensuring a cozy stay. However, the service, particularly the receptionist performance as a waiter, falls short and lacks good customer service.

Rooms
8.0
The rooms are equipped with good facilities, air conditioning, a bath, and very comfortable beds.
Service
5.0
The service, particularly the receptionist's dual role, was poor and lacked good customer service.
Location
5.0
The location is in a rather blighted area, posing concerns for safety, especially for solo female travelers arriving late at night. On the upside, it is very near to the airport and the nearest tube station for easy access to transportation.
Dining
5.0
Facilities
7.0
The hotel offers services like dry cleaning, laundry, newspaper service, and computer connection, enhancing the overall guest experience.
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Rooms and Guests2 Guests, 1 Room